61. Would your friends describe you as a confident person?

Watch the applicant's body language and non-verbal responses, especially eye movement. Does he/she sound and look convincing when answering this question?

62. Do you think there is a difference between confidence and arrogance?

Applicant should know that confidence is an essential life-affirming character trait, while arrogance is a poor, frightened, and inadequate self-image parading as confidence.

63. Tell me about a situation when you were given job instructions and you were unable to comprehend the instructions. How did you go about completing the task?

Job seeker should explain that seeking clarification is alright; that they try to clarify things to make sure the job is done right; should see conflict as natural and not a personal attack.

64. How do you manage to work with people whom you are not comfortable with? What do you do in such situations?

Job seeker should explain that they put the team first; should not appear easily intimidated; seeks to resolve differences; does not personalize conflicts.

65. Tell me about a time when you helped to successfully mediate in a conflict? How did you feel?

Candidate should show that they are helpful in resolving conflicts by understanding each co-workers view of the situation.

66. Tell me about a situation where you were aware of a serious mistake made by a colleague and what did you do about it?

You basically want to hear that they do not like to point fingers at others; that they try to stop the mistake from happening again by making his/her colleague aware of their error in a non blame educational manner.

67. Describe a time when you had a disagreement with a colleague at work. How did you manage to work it out?

Job seeker should appear to know how to resolve issues and uses it as an opportunity to reinforce interpersonal relationships; concentrates on the issues and never personalizes things.

68. Tell me about a time when you had to work through some negativity to get some work done.

Answer given should show you that the candidate can stick with it and work through negativity quickly.

69. Describe a time when everyone in the meeting was opposing your ideas. How did you manage to work it out?

Candidate should appear to know how to convince others that their point is right. Sees conflict as natural. Never personalizes it, but explains the issues involved forcefully; stands up for what he believes is best for the business in a logical and reasonable manner.

70. How would you handle a conflict between you and higher management?

Job seeker should appear to be able to reason logically and forcibly argue for what is best for the company; should be respectful to, but not intimidated by higher management.